Privacy Policy | DIGEX Digital

Privacy Policy

Effective Date: 22 September 2025
Last Updated: 22 September 2025

DIGEX Digital respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and email marketing SaaS platform.

1. Introduction

By using DIGEX Digital services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our platform.

2. Information We Collect

We may collect the following types of information:

  • Name, email address, phone number
  • Billing and payment details
  • Account login credentials
  • Campaign content and contact lists
  • Usage analytics and device information
  • Support messages and inquiries

3. How We Use Information

Your information may be used to:

  • Provide and manage your account
  • Process subscriptions and payments
  • Deliver email marketing services
  • Improve platform features
  • Send updates and security notices
  • Provide customer support

4. Cookies & Tracking

We use cookies and similar technologies to improve user experience, remember preferences, analyze traffic, and enhance security.

You may disable cookies in your browser settings, but some features may not function properly.

5. Data Sharing

We do not sell your personal data. We may share information only when necessary with:

  • Payment processors
  • Hosting providers
  • Analytics tools
  • Legal authorities when required by law

6. Data Security

We implement industry-standard security measures to protect your information against unauthorized access, misuse, or disclosure.

However, no online platform can guarantee complete security.

7. Your Rights

You may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account data
  • Request data export
  • Withdraw marketing consent

8. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

9. Policy Changes

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised date.

10. Contact Us

If you have questions regarding this Privacy Policy:

Email: info@digexdigital.com
Website: https://digexdigital.com/